Activity Packages

Rappel Arizona specializes in adventures with ropes in Phoenix, Arizona! Please contact us for group rates, corporate team bonding, rope access training and custom tours at our private location in Phoenix, Arizona. Our reservation and cancellation policy is listed below. Already know what you want? Book online here.

Looking For A Class?

More Information

Contact Us for more information or to book directly. Also please reach out of you have more than 12 people in your group or for team bonding events. Find out how we are different from other providers. View our cancellation policy listed below.

The Nitty Gritty On Packages

Reservations are not booked until payment is received.

Reservation Cancellation Policy

Due to the time, staffing requirements and expense of setting up the activities our policy on reservations is we DO NOT ACCEPT cancellations within 5 days of your reserved activity date and time. No refunds will be provided within 5 days regardless of reasons including covid or other international concerns. Please keep this in mind when you are making your reservation.

Sign Up as Early as Possible

All of our packages are fully private and scheduled on a First Come, First Serve basis. For groups less than 6 we recommend booking at least 48 hours in advance and at least 72 hours in advance for groups of 6 or more, payment in full is required within the 72 hour time window if you are booking as a group not online.

Due to the occasional thunderstorm, weather delays or cancellations may happen. Refunds are not granted due to weather. Weather cancellations will be rescheduled at no additional charge for up to 1 year.

We will do our best to accommodate your schedule as we try to reschedule your activity. For those not completing the activity for any reason, you are responsible for the full cost. Your payment will be held for 3 months if you cancel within 72hrs before your scheduled tour. Outside of 72 hours prior, you may reschedule your reservation for no charge. Within 72 hours of your event there will be a $90 rescheduling fee. Rescheduling availability is not guaranteed.

Late Policy

If you arrive late, no extra time will be added to your activity package. Please arrive 10 minutes early. If you fail to show up within 45 minutes of your scheduled time, your activity package will be canceled and your deposit/payment will be kept. No refunds of any kind will be given for not showing up or being late.

Directions to Rappel Arizona site

Map and directions will be provided with deposit confirmation. For prices, availability and online booking please see specific activity packages.

Gratuity

Please provide a tip for your guides. Our guides work hard and put in many long hours to insure your adventure is memorable.

Weather

Rappel Arizona cannot guarantee comfortable weather. We do however make every effort to make the outdoor experience as comfortable as possible. Please bring extra water.

Acknowledgement Form

Every Rappel Arizona participant must read and sign our acknowledgement form when you register.

Right to Cancel

Rappel Arizona reserves the right to cancel an activity and keep deposit/payment for the following reasons.
  • Rappel AZ staff feel participants are physically or mentally/emotionally unable to complete the activity.
  • Rappel AZ staff feel participants are not listening or following directions.
  • Rappel AZ staff are being treated in a rude or disrespectful manner.

star rating  Amazing rapelling, climbing and traversing. Highly recommend. Very safe and tons of fun. They will tailor from beginner to advanced. Well done Josh and Brian.

merickson
December 1, 2021

star rating  Had a fantastic afternoon rappelling and climbing with Ryan. I have previous experience rappelling but it's been a while so Ryan reintroduced a few knots along the way and... read more

Kevin C
November 14, 2016

star rating  I've climbed with Ryan for the last 3 years & have had a challenging and phenomenal experience all 3 times! It's safe, adventurous, and well worth the time!!

JRandDaghoandZia3
April 18, 2019