Rappel Arizona specializes in adventures with ropes! Please contact us for group rates, corporate team building and custom tours.
The Nitty Gritty
50% Deposit or Full Payment is required to reserve your activity package. Reservations cannot be made or confirmed without payment. Reservations are not booked until payment is received.
Reservation Cancellation Policy:
Due to the time, staffing requirements and expense of setting up the activities our policy on reservations is to NOT ACCEPT cancellations within 72 hrs of your reserved activity date and time. Please keep this in mind when you are making your reservation.
Sign up as early as Possible
All of our events are private and scheduled on a First Come, First Serve basis. For groups less than 6 we recommend booking at least 48 hours in advance and at least 72 hours in advance for groups of 6 or more, payment in full is required within the 72 hour time window.
Due to the occasional thunderstorm, weather delays or cancellations may happen. Refunds are not granted due to weather. Weather cancellations will be rescheduled at no additional charge.
We will do our best to accommodate your schedule as we try to reschedule your activity. For those not completing the activity for any reason, you are responsible for the full cost. Your 50% deposit will be held for one year if you cancel within 72hrs before your scheduled tour. Outside of 72 hours prior, you may reschedule your reservation for no charge. Within 72 hours of your event there will be a $50 rescheduling fee. Rescheduling availability is not guaranteed.
If you arrive late, no extra time will be added to your activity package. Please arrive 15 minutes early. If you fail to show up within 45 minutes of your scheduled time, your activity package will be canceled and your deposit/payment will be kept. No refunds of any kind will be given for not showing up or being late.
Directions to Rappel Arizona site:
Map and directions will be provided with deposit confirmation.
Please provide a tip for your guides. Our guides work hard and put in many long hours to insure your adventure is memorable.
Rappel Arizona cannot guarantee comfortable weather. We do however make every effort to make the outdoor experience as comfortable as possible. Please bring extra water.
Every Rappel Arizona participant must read and sign our acknowledgement form when you register.
Right to Cancel:
Rappel Arizona reserves the right to cancel an activity and keep deposit/payment for the following reasons.
- Rappel AZ staff feel participants are physically or mentally/emotionally unable to complete the activity.
- Rappel AZ staff feel participants are not listening or following directions.
- Rappel AZ staff are being treated in a rude or disrespectful manner.